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Lead User Experience Design*

Try new things. Influence processes. Do work you can be proud of.  Be a Lead User Experience Designer (aka Lead UX Designer) at Fluid!

At Fluid we work to live, not live to work.  Taking risks and doing new things is core to what we do. We think great ideas can come from anyone, regardless of role or level. You are not defined by your job description.  We are a team of generalists and value flexibility and adaptability. If you want to partner with high-profile brands and directly impact a product, then this is the place for you. Most importantly, if you believe that the people make a great company, then this is definitely the place for you!

The Job

Fluid is looking for passionate and highly collaborative Lead UX Designer to join our growing team in New York. We are a consumer experience design agency.  We are looking for leaders that are entrepreneurial, critical thinkers and innovators who are energized to take a broader look at design.

Our mission is simple. Together we transform digital shopping experiences across all channels - web, mobile, in-store & tablet - for world-class global consumer brands in a highly collaborative, fast moving and innovative environment. Our Experience Directors sit at the head of our largest, most challenging, complex and innovative project for some of the best brands in the world. They often run multiple projects at the same time or oversee and drive a multi-track account with a UX team supporting.

As a  Lead UX Designer on the creative team, you’ll be in the unique position to shape your projects from both a macro and micro level and our relationships with our clients. You will be able to mentor junior members of the team, play a strong role in selecting additional members of the department and shaping the future of shopping.  We’re not interested in best practices – we want a visionary who will push the boundaries.  You will be responsible for driving innovation on all your projects and crafting the compelling story to our clients that will sell in the team’s best ideas.

What you can expect: passionate and highly talented designers to work with, clients who want big thinking in the digital space, and the opportunity to raise the bar in the digital.

Strong attention to detail, as well as a firm, holistic understanding of the entire project is required. In addition, you will have a direct impact with our clients and defining the next generation of UX within Fluid.

The Team

You will be working with a talented group of designers.  Egos are not part of our culture. We support each other while having fun and getting $h*t done.  Individuals are self-motivated, proactive and action-based. We take pride in the work we do and the solutions we provide our customers.  We are designers who help our clients re-imagine the way people, brands and commerce mesh in the digital world.  You will help solve problems in creating the balance between designing a great design and groundbreaking work against usability. 

Fluid lets you express your creativity in our dynamic office.  It will be a place that challenges you to grow.  You’ll have colleagues who laugh easily and know how to have fun. We love what we do, and we’re looking for designers who are as passionate as we are.

About You

You understand the established design patterns and best practices, yet you have the vision and capability to adapt and create design solutions for a client’s unique brand and business needs.

You obsess until you’ve created intuitive navigation, site maps and user flows.  You might even love defining taxonomies and metadata models.

Best practices and design principles are core to your process for both highly engaging interactive sites as well as traditional content sites, but you know when to ignore them and move into the next design frontier. 

You can design for different technologies. You love a challenge from your team and your clients.


  • 6+ years of experience
  • Deep experience in transactional design
  • Self-starter who is user-focused, detail and solutions oriented
  • An ability to be both visionary and hands on when needed
  • Written and verbal skills to be reckoned with
  • Successful track record of leading complex projects leading multiple designers
  • An ability to work closely with our clients: brainstorming, work-shopping, partnering to provide strategic business insight and presenting to our most senior clients
  • Proven ability to grow and mentor more junior XDs
  • Bachelor's or Master's degree in design, human-computer interaction (HCI), or equivalent professional experience
  • Pixel-pushers need not apply

Feeling Perky? 

  • Competitive salaries
  • Flexible time off program
  • Flexible work schedule
  • Paid sick days
  • Medical, dental & vision insurance
  • Company paid life and disability insurance
  • Flexible spending accounts (health care & childcare)
  • 401k
  • Apple MacBooks
  • Employee discount program
  • Pre-tax commuter benefits
  • Company social
  • Company volunteer days
  • Much more..

About Fluid

Fluid delivers award-winning customized digital solutions by transforming global businesses through innovative customer experience. Our work for world-class customers like The North Face, Fender, Michael Kors, Puma, Vans and many others spans consumer experiences across the web, social and mobile. Brands and retailers tap our unique combination of strategic consulting, design, development services to delight and engage today’s digitally savvy consumers, while building engagement, increasing brand loyalty and driving conversions.

Fluid is based in both Oakland and New York. This position will be based in New York. 

How to Apply

Please submit your resume to  We will review submissions and contact you if there is a suitable match.


Fluid does not accept resumes from independent recruiters or persons other than the applicant via Fluid therefore does not recognize any claim for recruiting, referral or any other fees arising out of applicants engaged or hired by Fluid with respect to resumes received via By submitting a resume to Fluid via, you acknowledge that you are aware of Fluid’s policy and unconditionally waive any and all recruiting, referral or any other fees based on such submission.

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