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Business Development Director*

Try new things. Influence processes. Do work you can be proud of.  Be a Business Development Director at Fluid!

Fluid, an award-winning world-class customer experience company, is seeking a Director of Business Development. We help transform global businesses who need to engage and transact with their customers through innovative customer experience.

We are looking for a passionate business development professional to help expand our portfolio and roll up their sleeves to successfully manage inbound RFPs, proposals, capabilities presentations, prospecting, and most importantly ensure that we’re meeting our sales goals as our business continues to thrive. You will report directly to the CEO and work closely with internal Delivery, Creative, and Engineering teams to help coordinate and ensure that our prospects are being delivered top quality proposals, as well as being followed up with in a timely manner.  In addition to working with prospects, you will also be working closely with our network of partners (e-commerce platforms, systems integrators, etc.) and serve as our agency evangelist.


  • Proactively contact target client list to arrange for meetings, capabilities presentations, or participation in agency selection process.
  • Manage the sales process from initial contact through closed sale and transition to internal project management team following a structured new business process.
  • Provide sales forecasts and projections and keep our CRM tool, up to date on a weekly basis.
  • Develop well written and effective proposals and include appropriate team members in process of scoping, pricing, and authoring as required.

Required Experience

  • A minimum of 5-7 years experience in sales or business development
  • A passion for, and deep understanding of ecommerce and digital marketing
  • A proven history of selling professional services or consulting to senior management, ideally leaders in e-commerce, online merchandising, and marketing.  Will consider applicants with background in software sales if related to ecommerce.
  • Excellent interpersonal communication and strong writing skills.
  • Organized and outgoing; strong persuasive ability.
  • A team player who is proactive, flexible, results-oriented and comfortable in a rapidly changing environment.
  • An ability to work independently and under the pressure of deadlines.
  • Though the position is based in Oakland, CA with a focus on local clients, you should expect to travel for client/partner meetings and industry level conferences. 

About Fluid

Fluid delivers award-winning customized digital solutions by transforming global businesses through innovative customer experience. Our work for world-class customers like The North Face, Fender, Michael Kors, Puma, Vans and many others spans consumer experiences across the web, social and mobile. Brands and retailers tap our unique combination of strategic consulting, design, development services to delight and engage today’s digitally savvy consumers, while building engagement, increasing brand loyalty and driving conversions.

Fluid is based in both Oakland and New York. This position will be based in Oakland.

How to Apply

Please submit your resume to  We will review submissions and contact you if there is a suitable match.


Fluid does not accept resumes from independent recruiters or persons other than the applicant via Fluid therefore does not recognize any claim for recruiting, referral or any other fees arising out of applicants engaged or hired by Fluid with respect to resumes received via By submitting a resume to Fluid via, you acknowledge that you are aware of Fluid’s policy and unconditionally waive any and all recruiting, referral or any other fees based on such submission.

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